Frequently Asked Questions

1. WHY DO PEOPLE BUY AND USE FOOD WASTE DISPOSERS?

Consumers buy and use food waste disposers for three main reas Improve Health Conditions in the Kitchenons:


2. WHY SHOULD I BUY AN ANAHEIM BIO SHIELD DISPOSER?

Our disposers use the latest technology including permanent magnet motors that provide high torque and faster grinding to prevent jams. We also utilize corrosion-proof materials to prevent rust and extend the life of the product.                                                top

3.  WHAT IS BIO SHIELD ANTIMICROBIAL?
Bio Shield Antimicrobial provides protection against bacteria-caused odors. Anaheim has the only disposer with Bio Shield, a unique antimicrobial agent, permanently molded into the “wet” components of the disposer to eliminate bacteria-caused odors. It also inhibits the growth of a wide range of micro organisms.               

Bio Shield Antimicrobial Protection

4. HOW DOES THE ANAHEIM BIO SHIELD DISPOSER WORK?
All models work by simply and safely grinding food waste material into very fine particles, which are then flushed through the waste pipes without harm. Since Anaheim Bio Shield disposers use no blades or knives, they are very safe to operate.

5. ARE ANAHEIM BIO SHIELD DISPOSERS EXPENSIVE TO INSTALL?
Through the use of our Speed Master mounting system, Anaheim Bio Shield disposers are inexpensive and simple to install. No putty, glues or special tools are necessary.                                                             

6. WILL IT FIT IN A NORMAL SINK?
The Anaheim Bio Shield disposers are designed to fit sinks with a 90mm sink hole. If the sink hole is not this size, it is a simple matter to connect your disposer by use of one of the following methods:

  1. 1.   Stainless steel, ceramic or marble sink holes can be enlarged by
       using either a hole punch tool or a hole saw.
    2.   Porcelain sinks can be fitted with a 60mm adapter that is available
       to replace the current mounting assembly on the Anaheim Bio Shield 
  2.    disposer. 

7. IS THE ANAHEIM BIO SHIELD DISPOSER DIFFICULT TO USE?
No, waste disposal with the Anaheim Bio Shield disposer is quite simple. Four easy steps are all that is needed:

8. IS THE ANAHEIM BIO SHIELD DISPOSER NOISY? Exclusive Torque Master Grinding System
All of our disposers feature the exclusive Torque Master Grinding System with its balanced turntable and armature that help keep noise and vibration to a minimum. None of the models are noisy, but the degree of sound insulation improves with the model range. The Heavy Duty and Deluxe models are exceptionally quiet due to their full sound shell insulation.

9. WHAT IF MY DISPOSER JAMS?
This is a problem mostly experienced with our competitor's products. They use induction motors which are slow starting and could jam if food is placed in the disposer before it is switched ON. Anaheim Bio Shield disposers are designed not to jam by using permanent magnet motors. This motor produces high torque (twisting power) immediately when switched on. This feature prevents jams.

In the unlikely event that a Anaheim Bio Shield disposer jams, dejamming is very simple. Turn off the switch to the disposer, check for foreign objects, dislodge the object by rotating the turntable with a long screwdriver or broom handle and remove the object.                                                     top
 
Dejamming your bio shield disposer
   DEJAMMING

10.  WITH ALL OF THE WATER ACTING ON THE METAL PARTS, WILL IT RUST?
No, because Anaheim Bio Shield disposers are constructed from stainless steel (grinding components) and thermoplastic materials (grinding chamber). With the exception of the Economy unit, all models are covered by a lifetime corrosion warranty. The grinding components on the Economy model have the capacity to corrode eventually; this does not impede the operation of the unit.                                  top

        grind ring   drain housing   hopper   turntable
        GRIND RING  DRAIN HOUSING  HOPPER       TURNTABLE

11.  DO FOOD WASTE DISPOSERS CREATE AN UNPLEASANT ODOR?     
We also are the only disposer with Bio-Shield antimicrobial for odor protection. Some waste disposers smell because food accumulates under the Splas Bio Shield Antimicrobial Protection for Odor Controlhguard and other plastic components of the grinding chamber. This accumulation allows bacteria from food particles to grow and generate odors. This cannot be cleaned with our competitor's units without removing and dismantling their disposer from the sink. All Commodore disposer models have a Splashguard that is easily removed from the top of the sink for cleaning or replacing. Along with the Bio-Shield protection, this feature helps eliminate unpleasant odors. Our other products, including Mr. Scrappy Disposa Clean and Disposer Brush can be used for effective odor prevention (Mr. Scrappy Disposer Accessories).

SPLASHGUARD
Removable splashguard

12.  WILL THE MOTOR WEAR OUT?                                 top
All motors have the capacity to wear out eventually. How quickly depends on the stress or the load placed on the motor. The Anaheim Bio Shield disposer models are designed to be long lasting. The durability and performance increases through the model range. The Heavy Duty and Deluxe models have slightly bigger motors which generate more torque and cutting power. This puts less stress on the motor, giving the Anaheim Bio Shield disposer longer life.

The use of permanent magnet motors in Anaheim Bio Shield disposers is vital. The nature of the motor is that it increases torque as the load increases. This not only means top performance when a full load of food waste is being ground, but also prevents jams from occurring frequently.
PERMANENT MAGNET MOTOR
PERMANENT MAGNET MOTOR 

13. ARE ANAHEIM BIO SHIELD DISPOSERS SAFE TO USE?              top
Yes, because they contain no knives or blades they use centrifugal force generated by the turntable to hurl the food waste against the grinding ring, shredding it into fine pieces. 

14.  WHAT KINDS OF WASTE CAN I PUT IN MY DISPOSER?
The Anaheim Bio Shield disposer will take most types of food waste, including:

Small Bones

Vegetable Scraps

Chicken Bones

Grapefruit Halves

Fish Heads

Melon Rinds

Fish Bones

Nut Shells

Egg Shells

Coffee Grounds

Corn Cobs

Fruit Scraps

Fruit Pits

Tea Leaves

 

 

 

 

 

15. WHAT DO’S AND DON’TS ARE RECOMMENDED?                         
Here are a few simple DO’S AND DON’TS that will keep your disposer working smoothly for many, many years.                     top

DO:
DON'T:

16. WHAT TYPE OF DISPOSER ACCESSORIES ARE RECOMMENDED?       
   Mr.Scrappy disposer accessories.

1
7. Do your Disposers come with a Dishwasher connection?

 

Click on the Question to view the Answer.

  1. Why do people buy and use food Waste Disposers?
  2. Why should I buy an Anaheim Bio Shield disposer?
  3. What is Bio Shield Antimicrobial?
  4. How does the Anaheim Bio Shield disposer work?
  5. Are Anaheim Bio Shield disposers expensive to install?
  6. will it fit in a normal sink?
  7. Is the Anaheim Bio Shield disposer difficult to use?
  8. is the Anaheim Bio Shield disposer noisy?
  9. what if my disposer jams?
  10. With all of the water acting on the motor parts, will it rust?
  11. do food waste disposers create an unpleasant odor?
  12. Will the motor wear out?
  13. Are Anaheim Bio Shield disposers safe to use?
  14. What kinds of waste can i put into my disposer?
  15. What Do’s And Don’ts Are Recommended?
  16. What Type Of Disposer Accessories Are Recommended?
  17. Do your Disposers come with a Dishwasher connection?

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Joneca Corporation
4388 E. La Palma Ave.
Anaheim, CA. 92807 USA
ph. 714.993.5997
fax 714.993.2126
Toll Free. 1.877.JONECA.1


 

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