I love the new hot water dispenser except for the fact that it starts to spew hot water on it’s own without warning. It’s a real safey issue. Any suggestions on how to correcct this problem??
Try lowering the temperature knob. If the problem persist please call customer service 1-888-856-6322.
Hello, I just replaced my existing instant hot/filtered water system with the ready hot unit. My last system required a filter. I see that this one does not but since I already have one , can you please recommend a type of filter for this particular unit.
Your Ready Hot System is filter ready! There is a pre-filter that can be installed on the incoming lines to the Ready Hot tank that is not supplied with the unit but is available for purchase on our online store (http://www.mrscrappy.com/Ready_Hot-Ready_Hot_Water_Filter_System.html). If you have an existing filtration unit that you would like to use please contact our customer service department at email@example.com and we will be able to help you further.
I saw a version of the tap with two leavers one for hot, one for cold. How to I obtain this version?
We offer Hot & Cold Faucets at http://www.mrscrappy.com/Products-Ready_Hot.html.
These are open air faucets made for Ready Hot• tanks. Please contact us if you have a Hot Water Tank that is not a Ready Hot• to make sure our faucets are compatible. ConsumerService@Joneca.com.
We just installed the RH-200. We were wondering if it is possible to replace the tube from the heater to the faucet with copper tubing. Do you support the connectors or have a kit that would allow this modification?
We do not recommend replacing the silicon tubing with copper. Doing so may void your warranty. However, if you would like to contact us directly at firstname.lastname@example.org, we may be able to help you determine options and explain the issues with copper in more detail.
Thank you for your quick response. I’ve done a little more research on silicon tubing and am satisfied it is a good current solution.
Appreciate this open question system!
I’m interested in one of the hot cold water units such as the one shown here. http://www.mrscrappy.com/Brushed_Nickel_Dual_Hot_Cold_Faucet.html
Are there replacements parts ( valve cartridges) for the faucet? Chicago has higher than average calcium in water and tends to need service after a couple years.
We do not sell replacement parts for faucets because the design is intricate and not easily reassembled. We would suggest looking into whole home water softeners to help with calcium buildup. If you are interested in one of our Ready Hot units and have additional questions please write us at email@example.com
I am interested in your product. However, we would like to hook it up to a third party faucet. Is there an adaptor that you make so we don’t have to use the faucet that comes with your system.
If the third party faucet is an “Open Vent” faucet it is technically compatible. However, we can not guarantee that your faucet includes all the necessary tubing, etc. Feel free to email us at firstname.lastname@example.org if you need more information.
Are your faucet compatible with RO filtered water? (e.g. does the water touch any metal?)
Our faucet the (RH-F560-BN) is an open vent faucet and designed to be installed with a hot water dispenser. If you have also installed a RO system, then yes, the faucet is compatible. If you wish to install the RH-F560-BN with a RO system only, then the faucet is not designed for this application. We confirm all of our metal faucets are lead compliant and will be in contact with water.
Please email us or call us if you have more questions.
So it is okay to plumb the ReadyHot inline behind an RO filter system?
Ryan, Our ReadyHot® system is compatible with RO systems. We are not sure what you mean by “behind”. Please call customer service. 888-856-6322
I got the faucet and the hot water tank. How do you connect the white tube to your water line? Any specific connection I need to buy, other than a splitter?
The white tube can be connected to the water line with a “compression fitting” or “quick connector”. Compression fittings vary in size (ie. 1/4″ X 1/4″, 3/8″X 1/4″) depending on your water supply line, but are available at a local hardware store.
Feel free to contact us directly if you should have further questions.
Can you tell me the hole size require in the counter top for the duel (hot/cold) Faucet? Replacing another system in an existing granite counter top
DRILL 1 3⁄8” (35MM )hole for faucet on counter top.
I have 2 of these tanks in my food truck and love them! One has just started leaking from the handle (single handle) where it connects to the faucet. I have tried tightening it and that helped with the spraying that it was doing, but it is still dripping badly. This is only happening to one of my taps and I have been using it with no problems for a year. How can I fix this?
Thank you for your comment Samantha.
Please contact our customer service department at 1-888-856-6322 or email@example.com for help.
I filled out the form on your website. If this doesn’t get sent to the right place, please forward it. Thanks.
We cannot get the white tubing onto the supply inlet on the tank. The tube is too small to fit over the inlet. Every thing else went quickly and easily. We tried warming the tube with a hair dryer and warm water, but the tube will not expand enough to fit overy the inlet.Model#RH-200-SS.
Thank you for your reply.
Dear Jo Ann,
We regret hearing of the issue you have experienced.
Please refer to page 6 in your users manual. There is a 1/4″ Quick connect included in the Faucet package. The Quick connect – connects the inlet tube to white tube.
We will be happy to further assist you with this issue and believe we will be more productive in speaking to you by phone. We ask that please contact us at our toll free phone number 1-888-856-6322 to troubleshoot this issue. Our business hours are Monday – Friday, 8:00 AM to 5:00PM. We are closed during the lunch hour from 12:00 – 1:00 PM PST.
It says to mount the tank 10mm away from the wall. How do I do this? Do I need to use metal spacers or is the spacing already built into the tank?
We confirm the installation of this unit does not require the tank to be mounted as it can be sat on the base of your cabinet. In the case that you wish to mount your tank, we ask that you allow 4-6 inches of air space around the entire unit for air circulation.
Installed tank…connected and water flowing and heated. But the on off valve doeant work. It just flows continuously. Almost like there is no rubber gasket inside valve. Is there a troubleshoot faq for this?
We have Ready Hot RH-F560-BN Dual Lever and tank installed last summer. The faucet hot water handle started dripping from the handle few months ago. The dripping situation gets little worse over time.
Do you have parts or instruction that I can get replace and fix them easy. Thanks
Please call us at 888-856-6322 or email us at firstname.lastname@example.org for help.
How can I get filtered water through my instant hot dispenser? I dont like using water straight from the tap
You can install a water filter on your water supply line. Here is our filter for the Ready Hot System. http://www.mrscrappy.com/Ready_Hot-Ready_Hot_Water_Filter_System_1.html
If you have any installation questions please call us directly. 888-856-6322
I have installed which is leaking from the bottom of the tank.
If you lift it up it leaks like a pipe from the bottom of the tank and no water is coming from the tap
Please call for help. 1-888-856-6322
Can you tell me what material is used to line the tank? Stainless steel?
The inner casing is stainless steel. Any further questions please call 1-888-856-6322.
Hi, I have a waste king quick and hot tank. I was looking on amazon for a hot/cold faucet and I like one of yours. Are your faucets compatible with the waste king tanks?
We appreciate your interest in our Ready Hot Dual lever faucet. We are happy to confirm that our faucet is compatible with your Quick and Hot hot water tank.
what is the minimum hole size on counter for install of Ready Hot 200ss? Also, how does one connect a filter to it?
Minimum hole size is 1.4″ or 35mm. Someone will contact you.
Can I hook up my insinkerator filter system to your hot water dispenser?
However, since we do not exactly what filter system you have, that answer is with reservation. Contact us directly and speak to a customer service representative to be certain.
Hi… I’m installing new quartz counter tops which have arrived and are being installed. We have order your H20 Ready Hot through Costco and it is being delivered. The installer wants to know what size of hole to drill in the counter so the pipe can come through to the facet. What size hole she he drill?? Thanks Garry
Drill 1 3/8 ” ( 35mm) Hole for Faucet installation
Is the Ready Hot Dual lever faucet lead free?
Yes…it is absolutely lead free.
Hi, I just received my Ready Hot water dispenser and I wanted to know am I suppose to unscrew the nut on the faucet end and put the 1/4 tube on the pointy end and screw the nut back on? I did this and I just wanted to make sure that’s the correct way to install it. I know where everything else go, but I wanted to make sure I was doing that part of the faucet end correctly.
We confirm your understanding of the installation on the faucet is correct. Thank you for your recent purchase of the Ready Hot Instant Hot water Dispenser.
Thanks for responding….one more thing, if the Ready Hot Water tank fails (no longer works) can you still use the cold water side of the faucet?
In the case that an issue arise with your ready hot tank, the cold lever will still continue produce water from the incoming water source as this line does not travel into the hot water tank.
Can you explain why model # RH-100-560 with 780W heating makes the same amount and temperature as the # RH-200-560 using 1300W?
190°F / 60 cups / hour
The RH-100 adjusts to 190°, the RH-200 to 200°, and the RH-300-SS to 208°.
If you are asking why there is not a “dramatic” change in temperature range, our technical team may be able to offer you some help by writing to email@example.com or calling by 1-888-856-6322.
Hello, do I have to use the connector/reducer adapter? Or can I just slide the slicone hose on ther center connection and clamps it down?
Due to the high heat passing through this connection, we ask that you use the adapter. Connecting the silicone tube directly into the tank can affect its performance over time.
Does 41-RH-200-F560-BN use microwave to heat the water or regular heating coils ?
Heated stainless steel coils.
Do you know of any brand & model of normal size faucet that is open vent so the hot water could be supply at the standard faucet?
Our Ready Hot faucets are open vents. https://www.mrscrappy.com/Products-Ready_Hot.html Please give us a call if you need further information for the hot water dispenser you may own.
I’ve just ordered the Ready Hot RH-200-F570-BN Stainless Steel Hot Water Dispenser System, Includes Brushed Nickel Single Lever Faucet (HEIGHT: 11.5 inches from counter-top). Can this faucet be adjusted and lowered to 10 or 9 inches? If not, do you offer a compatible faucet with such a lower height. (Note: The original faucet provided is too high and stops opening adjacent kitchen window’s shutters).
We confirm that our ready hot faucets can not be adjusted or lowered. Our faucets are a standard size.
We have had two insinkerators in the last 6 years and now need to replace it yet again! I am interested in this product and am curious as to how long they typically last. I plan on using a filter this time hoping it will help with the longevity.
The typical life span of a hot water dispenser is two to six years depending on usage, properties of the water, ambient water temperature, etc. It is very wise to use a water filter but the filter should have scale inhibitor properties.
Hello, I am trying to contact customer service. We have installed the ready hot but the tank is not filling up.
You can contact customer service by using the contact form on this website, emailing firstname.lastname@example.org, or by calling ph. 714.993.5997 – Toll Free 888-856-6322 (1.888.8JONECA)
Hi. How do I connect the1/4 inlet line to a standard 3/8 threaded male supply line outlet where you usually would attach a female 3/8 inch threaded compression fitting. I can’t find any suitable adaptor fitting/ hose.
We have an insinkerator hot water dispenser with a hot water only faucet. Is this compatible with your ready hot 200?
We confirm that the Insinkerator hot water dispenser is not compatible with our Ready Hot Tanks.
Hi, is APEC dual lever faucet compatible with your ready hot dispenser.
Also, is reverse osmosis water ok to use with this water heater?
Our Ready Hot Tanks are compatible with open-vented faucets made specifically for Hot Water Dispensers. Please see the faucet’s manufacturer to determine whether your faucet is open-vented.
Also, is reverse osmosis water ok to use with this water heater? We encourage customers to utilize a Reverse Osmosis System with our Hot Water Dispensers and confirm they are compatible with each of our models, including the RH-100, RH-150, RH-200, RH-300 and RH-400.
I am a happy customer and have been using your unit for years in my condo.
I would like to install another unit in my second home. I have a reverse osmosis filter at this home and I intend to use the RO-filtered water to supply my ReadyHot water heater. I would prefer to have a single faucet with two levers, one for cold drinking water and one for hot water.
I have a bit of a conflict here and I could use your advice. I intend to use a remineralization / alkalization filter for my cold drinking water to restore minerals lost due to the reverse osmosis filter. I believe the remineralized water would be unsuitable for the ReadyHot water heater due to the minerals eventually building up on the heating elements within the unit and leading to failure.
I am wondering if it would be suitable to feed the mineralized water into the cold inlet line of the 2-handled faucet; terminate the cold outlet line of the faucet; use a tee connection from the source line to feed the UNMINERALIZED RO-filtered water into the ReadyHot unit; then finally feed the hot water from the ReadyHot unit into the faucet hot inlet line. I believe this setup would get the mineralized water where it needs to go and ensure the ReadyHot unit is fed with unmineralized water; however I am not sure if it would interfere with the open vent functioning of the faucet.
Thank you for reaching out to us with this inquiry. We’re always delighted to hear from our customers and value these opportunities to provide support.
As you have correctly ascertained, using RO filtered water improves upon the life of the hot water heater in comparison to untreated or re-mineralized water.
Unfortunately, the proposed setup would not be compatible with a vented faucet system which is necessary for instant hot water heaters.
In a vented faucet system, the water line leading to the hot water tank is sealed and the line from the tank to the spout is always open. When the hot water handle is turned to the on position, the valve opens the line leading to the hot water tank. As the tank fills, it pushes hot water through the already open outlet through to the spout. Due to that, the water line leading into the tank must always be closed until hot water is ready to be dispensed. This is accomplished by having the water line run through the faucet valve system prior to reaching the hot water tank.
Should the hot water tank be connected directly to the RO system, there would be no control valve resulting in continuous water flow through the tank and spout.
All potential setups we evaluated include a faucet dedicated for either the re-mineralized drinking water or the RO filtered instant hot water.
We hope the above supports the effective planning and installation of your reverse osmosis, ReadyHot and re-mineralization water system.
When using with a reverse osmosis filter, should I use the Ready Hot with a calcium carbonate remineralizer, or rather without?
We do not recommend the use of a remineralizer with our Hot Water Dispensers as the removal of these minerals helps to improve the lifespan of the Heating Tank.
Save my name, email, and website in this browser for the next time I comment.